+ 44 333 300 7331

info@londoncitytransfers.co.uk

London City Transfers offers premium chauffeur services tailored to meet various transportation needs. Our chauffeurs are highly skilled professionals committed to ensuring a safe and luxurious travel experience.

1. Clients have the flexibility to book our services through our website, email, WhatsApp, or by contacting our office directly.
2. To confirm a booking, a minimum deposit of 10% is required upfront, with the remaining balance payable to the chauffeur upon arrival or in full upfront, based on the client’s preference. Please note that the deposit is non-refundable.
3. We strive for punctuality and strive to deliver top-quality service. However, factors such as traffic or unforeseen events may impact arrival times. Clients are responsible for providing accurate pick-up and drop-off locations to ensure timely departure.
4. Clients are expected to treat our chauffeurs and vehicles with respect. Any damage caused by the client to the vehicle or any engagement in illegal activities during the service will result in immediate termination of the trip and may lead to legal action.
5. Safety and Comfort:
Our chauffeurs strictly adhere to traffic regulations and prioritize passenger safety.
We regularly maintain our vehicles to ensure they are in optimal condition for travel.
6. Changes and Cancellations:
Clients can request changes to their reservations, subject to availability and within a specified timeframe.
Cancellation policies and fees will be communicated during the booking process.
7. Liability:
London City Transfers is not liable for any delays, accidents, or unforeseen events beyond our control that may affect the service.
Clients are responsible for their personal belongings throughout the journey.
8. Any complaints or disputes should be promptly reported to our customer service department. We are committed to resolving issues in a fair and timely manner.
9. We highly value our clients’ privacy and handle their personal information in compliance with applicable data protection laws.
10. Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at our discretion. Clients will be duly informed of any significant changes.

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